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  • Worst Tim Horton's ever!!!!! As an avid coffee drinker and Tim Horton's visitor I will admit this one really is horrible....on every account. Located on departures level on the 2nd floor right across the bar. It's always lined up and it never has anything. Not sure why since it's first thing in the morning, its 7:30am and they have run out of everything already? How is this possible? Ordered a XL coffee and a plain bagel with strawberry cream cheese to go. Very simple order. Was told by the rude cashier they don't carry strawberry cream cheese? I pointed out to her on the menu board of the 4 cream cheeses they carry and strawberry is one of them. She was annoyed and told me they have never carried it. Okay, not looking to get in an argument so I stated I will have a plain bagel with plain cream cheese. She then told me they ran out of that. Okay....."How about you tell me what you do have and that's what I will have". Easy request. She then told me they had butter or jam???? It was obvious she wasn't looking to be helpful or cream cheese wasn't an option? I stated forget the bagel I will take a blueberry muffin. She then proceeded to tell me that I keep ordering things they don't have? Apparently I am a mind reader in my spare time? She was looking to argue with me and I just wanted a little something before my flight. At this point my patience ran out and I just wanted something......anything at this point really. It was obvious it wasnt going to happen at Tim Horton's/ Long story short, I ended up just leaving with a coffee which was just meh. Not the usual Tim Horton's I am use too. The lack of items, inventory of items and the extremely rude staff at this location is enough to turn anyone off. The Tim's on the main floor is so different and the staff are great but then you go to the 2nd floor and its like you have entered a different dimension. Sorry next time I am at the airport I will skip this particular Tim Horton's at departures. Not worth the long line up, bad attitude of employees and aggravation first thing in the morning.
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