If it would be possible to give zero stars then Economy rental car would definitely earn it! Reserved the car 2 weeks ahead to make sure that all is set for our vegas trip. Arrived at the rental station we figured out that their office is 9 minutes away from the rental station. Alright, looking for a shuttle service - no visible signs at all! An employee of the rental station told us that there was no shuttle bus since one hour. At this point i had this feeling - this is not gonna work out. I tried to call them. No answer. Tried 3-4 more times then someone picked up and tried to connect us with the office in las vegas. No response!!! Then the shuttle bus came!!! I thought there is still hope now!! Wrong!! The driver jumped out of the bus and said: Stop guys!! I am not taking anyone to the station because they don't have any car to rent!! How embarrassing is that?!? I felt sorry for the driver! What kind of service is that? They didn't even try to contact me to give me an update. I mean there is no service existing! It would be interesting how they are still in business.
We went to sixt - 20 more dollars per day but it was worth it! If you want save time and making sure to get a car - Do not use economy car rental!!! I didn't check they reviews... :-(
Economy car do yourself a favour - stop doing this sort of business!!!!