I backed into the car of a very nice lady. No one was hurt and we were both in good spirits after. When she told me in 50 years of driving she had never had to make a claim I felt particularly terrible. So I really wanted to make the process as simple as possible for her. I called Dave's office to report the incident.
A few noteworthy things. First, I was feeling pretty dumb and clumsy, but Jennifer was thoughtful and understanding, insisting that that parking lot is a hard one to back out of. We both knew it was my fault, but she was kind.
And instead of just taking my details and waiting for the other party to call in a claim, Jennifer immediately started a claim for her. This both sped up and simplified the process for the person I bumped.
Very professional, efficient and helpful. I absolutely recommend the David Scher American Family Agency,.