Great service when they were on Gibson, but customer service turned sour when they returned back to the Lake Mead location. I called to order a new A frame ad and was told to email what I wanted to them. When I said I couldn't find the email, I was rudely told by some man to search my old emails for it. Because I have had great service from Elaine in the past and wanted to continue to work with her, I did that. 2 days later I finally found it and emailed her with a draft that I designed (meaning a crappy draft) with instructions to make it look professional and to add my logo (which she said she would keep on file for all our future orders). It was returned looking exactly as I sent it, looking very unprofessional; looks like I did it- because I did!! Nothing was changed and my logo wasn't added. I decided to call and again spoke with the rude man (who I now know is the OWNER) and he didn't let me speak with Elaine (I don't think she works there anymore, but he didn't say that). He was not nice about my requests for changing the ad- asked angrily what I "specifically" wanted changed- which I said I first wanted my official logo added to the ad. He yelled at me saying how he probably doesn't have it and since I was being rude that to take my business elsewhere. I spoke with this man 3 different times and had major negative attitude every time. Honestly, I would give them minus stars here on YELP if that was an option. If you want to be treated like a paying customer, DON'T use their services. Please keep your business local but choose somewhere else to take your money. As for me, I'm on the search for a new local company to use now.