Went in to buy 1 item and spent 20 mins in line. Keep in mind there was only 1 person in line before me. I waited thinking the person with the cashier may have a big order, no problem. But while she was with them, 3 other employees were filling balloons for an order. The line grew to 8-12 people and I was still second in line. Wondering will one of the others jump on a register and help move the line... nope they just kept filling the balloons. I thought customer service was to handle every client not just 1. Oh well I left without the item I came in for :- (