Steak 'n Shake's food is pretty good and the prices aren't bad for the quantity of food. I ordered a grilled chicken salad with no dressing. The salad looked thrown together and was $5.49 for 2 croutons, tomatoes, carrots, cabbage, lettuce and chicken breast. (They forgot the cheese!) The staff wasn't very friendly or helpful and seemed like they didn't want to be there. There usually is a long wait at Steak 'n Shake, but if you catch them when they aren't busy, you will breeze through- drive-thru that is. I do like their food and you can eat healthy options, but the staff isn't helpful and the quality isn't always there.