I really want to like this place. So much so that I've tried it three times hoping to get a better experience. First of all, no matter how long the line outside is, the hostess will give you the standard answer "20 minutes". It feels as though they love people standing out front in line to try and create a buzz. This is a restaurant, not a new nightclub. Well, it might be 20 minutes to get inside the front door, then another 15-20 to order. It's a very strange concept. If you are lucky you may get your own table. If not, they will either put a small partition on your table that you are sharing, or you may get a table alongside the line of people waiting to order. Problem is, you can hear the conversation of your table mates, rather you want to or not. Food is above average, and the shakes are very good. It is a little pricey. About $40 bucks for 2 burgers with fries and one shake and a soda. I can only hope they change their ordering and seating concept.