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  • DO NOT GO HERE PLEASE PLEASE PLEASE READ FIRST!!! I could not WAIT to post this review I am very upset with there customer service I have been there twice and both times the experiences were TERRIBLE. The first time I was there I am a medicinal patient and they had a lobby with all just recreational and they called everyone one of them before me and even when I was called back they didn't lock the entry door to where the bud tenders are, so people were freely walking back and had to get escorted back into waiting room SEVERAL TIMESSSS! Than more importantly The Second time I had drove all of the way there was to get a 1/2 ounce of Do Si Do for $105 which said on website, I go all the way to CannaCopia for a staff member named Johnathan to tell me it's not on sale. Than another lady leaves with Jonathan, John comes back and tells me the most he Can do is %25 off and I wanted to talk to a manager and supposedly no one was in... I than did not pick up productive because instead of $105 he told me it was going to. Be $174 so I had left and 10 min later I realized this is the second time where THEY have messed up and are very unprofessional so I went back and demanded to talk to a manager, again supposedly he wasn't here than I said thts bs THAN A MANAGER CAME OUT DEVIN HENNINGER not sure if that is exactly how you would spell it, but is a bad manager he didn't help the situation what so ever told ME I was disrespectful to his staff because I used the word BS but the full word not even to his staff and I got told to leave by him because he didn't want to deal with customer problems which is a 2 year old move he just wanted me gone so he didn't have to deal with the issue. I have been told by Jonathan a staff member that another manager was going to be in "SUPPOSEDLY" for 3 days straight who hasn't been in yet I am 19 years old have been smoking more than most people and have been to MANY dispensaries and I have never encounter so much disrespect from a staff especially because nothing was my fault and they were not a caring staff at all which is how a MEDICAL MARAJUANA organization should be. I have talked to several dispensary managers and one owner and told them about CannaCopia and my experience and even they said CannaCopia is not professional. One manager stopped me as soon as I said CannaCopia and told ME there staff was not good at all and explained a lot that happened when they went so it's not just me these people that word there are not the best. I really hope you guys read this post to the end. Like I said I'm only 19 I don't like when people take advantage of me because of my age. I understand a lot of points from a business aspect and one and probably the most important part is good/great customer service which I don't believe CannaCopia has at all. I do not recommend this place to any one that is Medicinal or Recreational because there are a lot more dispensaries with better staff members who are much more friendly and caring to help you out with your wants and needs. In my opinion they should have at least let me talk to manager first and he or she could have worked with me better to make me, THE CUSTOMER, SATISFIED, but that was not the case! Usually what a PROFESSIONAL BUSINESSES WILL DO is fix the problem and change it for the next customers so the same mistake doesn't happen again...not change the problem and have an unsatisfied customer leave your business/organization. To bad yelp wont let me post videos because I have videos as well you can check this same story on there Instagram and weed maps it will be posted on there as well. Photos. 1: Faulty Price 2: Manager- Devin Henniger 3.Staff Member- Johnathan THANK YOU TO ALL THAT HAVE READ THIS TERRIBLE EXPERIENCE!
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