Very pleasant group of people. The number one reason why we do NOT to use this establishment to treat our pets is due to their ignorance about the toxicity of their cleaning products on pets and people. The smell of artificial fragrance fumes (sweet/flowery) upon entering the door can choke you (that is unless you use these types of products at home and are desensitized to it ). The fumes literally permeate skin and clothes. When asked why they use such a potent formula to mop the floors (I was told and observed someone using a "sol" product), the receptionist replied "well, we have to sanitize". Not a good cleaning solution for pets that lick their paws. There are numerous articles about the harmful affects of artificial fragrance fumes and more importantly PHENOL exposure to pets, available online.
http://www.webvet.com/main/2008/05/06/safe-cleaning-products-your-pets