I have 2 bad experiences here the same situation. In April I took my car there for an oil change there and had a leak when I left. Took it back and wasn't fixed. Took it to Silverado location and finally it was fixed. 2 weeks ago took it for free oil change for buying tires and had problems using free oil change and they gave me more. They looked at my car and said I had hardly any oil left and I needed head gaskets replaced for $2501 and couldn't do oil change. My car was leaking again and never did before. They said I had hardly any oil left went to jiffy lube and they did oil change and was still leaking. Went to jiffy lube today and they had me go under bay and show me oil was leaking from oil plug that was put in with no backing and wrong size presumably by these folks and they put correct oil plug in. I have had problems at tireworks 3 years ago at Pecos store and district manager corrected it at Silverado store. I have spent $10000 on maintenance and tires at this chain the last 4 years. Last may my girlfriend was going on a trip and they told her the tires were bad at Silverado store and were not and I called manager and ok the manager to bill it to my account. He said all he had were a set of tires for $1800.i called and complained and they said they would switch them out for cheaper tires and when I went down there and he took $400 off bill. I'm tired of this ripoff place! !!