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  • I wanted so badly to give Tzatziki a good review, as the first time we ordered take out during their Grand Opening, the food was amazing (huge portions, LOTS of extra tzatziki, great flavours). However, a week ago, we decided to order take out again and unfortunately, our experience wasn't even close to what it was the first time. Once we got home with our food, we realized that they had forgotten to give us our Greek Fries. I called them and spoke with a girl who asked me in an accusatory tone, "Did you pay for them?" - I found this ridiculous, as why would I call about my missing fries if I didn't pay for them? (This was after I spent $40 dollars on dinner.. .not likely I would lie about having paid for a $4 order of fries.) After pressing the issue some more, she agreed to have the missing fries delivered. We live a 5 minute drive away, and it took them almost an hour to get the fries to us. The lady I spoke to on the phone was rude and condescending when I called back to ask them where they were. She blamed me for giving her the wrong address (which is completely untrue, seeing as how I live at the address so I know what it is and she spewed off something that sounded completely different; it was more likely a result of her not paying attention), then she argued with me about what "east of Coxwell" means. After a good 45 minutes of waiting, I called back again to ask her where the driver was, and to ask her how it could possibly take so long, and she interrupted and yelled at me and told me to let her talk and then lied and said the driver had a flat tire. Ummm... such a huge lie, as she named an address that is just down the street from my house and I went to take a look and there was no car there with a flat tire. Besides the horrible service, the meat was very dry this time around. Even if the food improves, I would never go back here again. There are so many other Greek spots on the Danforth, why would I subject myself to this kind of service?
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