BOA sold my account to these guys a few years ago without my permission. Went in to this branch the same week it transferred, told them to give me my money and to close my account. I was told we were good and the account was closed. Fast forward to this month - years later. I get a call that I still have money in said account, it's still considered active and that I'm being charged inactivity fees and service charges.
Sneaky/shady business.
I never wanted to be a part of this bank and yet here I am, even when I was told it was closed.
Find another bank business. Run.