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  • For me, a 5 star review for a chain restaurant is only given when the service is exceptional. This was absolutely the case this past Friday at Red Lobster. Given it was a Friday, there was a bit of a wait, but very worth it in the end. We were seated in Heather's area. She was incredibly pleasant the entire meal. Very accommodating, never far away. Figuring she was just an anomaly, i tried listening in on the neighbouring tables and the service they were given. Across the board, employees were providing amazing customer service, pleasant conversation and suggesting meals. Red Lobster must have rolled out a very excellent training program in recent years, as I have never encountered such amazing service at a location before. The food was what I expected from Red Lobster. Delicious, fried and with a side of biscuits. Beyond anything else, the food was PIPING HOT! So fresh. A real stand out meal, that I was not expecting at all.
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