I'm not sure what up with all these bad review because my experience was fantastic. I went for the first time to have my weave tightened, washed and styled by a stylist named Glo. She did a fantastically job! My hair looked super cute and she did it exactly how I wanted. I even was able to get my eyebrows threaders as well which saved me an extra half hour of driving to my regular place and even the woman who did the threading did a great job. She left my eye brows thick and beautiful. I am going back tomorrow to have glo re-style my hair and ill ad a picture. She has offered multiple times to fix my hair for free if I ever don't like it.