I went there last Thursday around 6pm and the place was packed with a line out the door. I liked that there was a server waiting at the door to hand you a menu to look over why you waited. The biggest downside was the line and how long it was taking them to accept orders at the cash register. It was obvious that it was more the people ordering than the cashiers. I got my food to-go and I was extremely surprised at how quickly I got it. Also while waiting for my food, I watched the manager, a lady that I didn't catch her name, multi-task like no ones business. She helped everywhere and seemed like she was everywhere. As for the food, I agree with another review, it should be compared more to Chipotle or Qdoba and I thought it was delicious. I got the Bangin Chicken Burrito, "Wet" with queso and it was huge and still tasted good after the drive home. I will be back.