I actually had a really great experience here. My nail tech was Dawnisha (I think that's how you spell it) and my gel manicure lasted almost 3 weeks. I loved the color, and I actually liked the effect of the swirls in the polish (another yelper complained about not having a "mirror finish"). I do agree that having the polishes behind one of the manicure stations is a bit awkward, but it's not the end of the world. I bought a Groupon for 3 gel manicures and pedicures for $75. At $25 per visit, I was thoroughly satisfied with what I walked out with. It's nothing exceptional in that they don't pamper you with long hand/foot massages, but it's $25!! You can't get a decent gel manicure anywhere for $25, let alone a spa pedicure. Yes, the girls play music of their choosing and talk to each other, but at least at the Brow Lady I can understand what they are saying and they play music! If you bought the same deal I did, you have no reason to complain unless they cut you. I'm going back on Monday for my second service and if things change, yelp will be the first to know.