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| - I moved here from another city, and found this dentist through ratemds.com - the reviews there are as real as it gets. After the second visit I was already recommending her to my friends that are thinking of moving here too, and I plan on continuing to do so.
Never before have I been treated with such kindness and warmth in a dental office. In my previous experiences involving dentists, you come in, sit down, and somebody does whatever they're going to do with your teeth (and then you pay and leave). Sometimes, there is pain or discomfort, and for a lot of people (myself included) very frequently there is some level of anxiety. Not at this office.
Here, there's an incredible level of genuine care for you as a person first and foremost; you begin with a thorough and personalized getting-to-know-you session, and every procedure that follows comes with a sit-down talk to explain both the situation and your options on how to handle it, along with printed information sheets (about everything!) to take home if any further knowledge is helpful to have. Your input during the visit is absolutely welcome, and asking questions is actively encouraged. Even the clinic itself doesn't leave you feeling like you're in a traditional dental office - it is a beautiful, clean, welcoming space with a genuinely homey feel and comfortable vibe. The staff are helpful and friendly, and the punctuality of everyone there is impeccable; I have never had to wait more than a minute or two after showing up to end up in a dental chair. And once I'm in that chair, I am treated with unparalleled courtesy and respect.
At first, all I went in for was a routine cleaning and a check-up regarding a small spot I saw on one of my back teeth. Dr. Shirley explained to me what it was, and remedied the situation with speed and professionalism. She was so gentle that I experienced no discomfort during the procedure whatsoever, and my previously bothersome dental anxiety vanished in the face of her compassionate and patient demeanour. Since that first visit, I've been receiving help managing --and thus far actually just completely eliminating, which is incredible-- the migraine headaches that have been robbing me of my ability to function as I have always wanted to. As someone who has lived with debilitating chronic illness for the majority of my life, I would have never believed a pain-free day was possible. Thanks to this clinic and the supportive device they have custom-made me for my jaw, I have been able to remove one more hurdle from my daily life and learned just how wonderful it is to feel a little bit more of what everybody else gets to feel day to day.
It is an absolute joy to have Dr. Shirley Cheong as my dentist, and I am so thankful there is someone looking out for my health with this much empathy and care.
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