i have bought a number of items at this new store. The first test was today on my first return. My sink backed up so I had to buy a auger or snake. I decided to buy the good one at $32.49. I used it right away on a Friday night and when I got to the end, it broke off. Obviously could not recoil it so I put it in a bucket. It sat overnight and I brought it back Saturday morning. The return counter refused to take it back claiming it had rust on it and that would be impossible in one night. I even had the reciept! they were basically calling me a lier! I had the girl sign the receipt that they were rejecting my claim. I tried calling their 1888 number but it was not in service on the weekend. I will try again on Monday. Glad it's just $32 and not a $2000 fridge!