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  • Purchased a Fridge on Saturday for a Tuesday, May 23 delivery. The delivery/installation team had no experience or skills to locate a shut-off valve for the waterline if it is not directly located behind the refrigerator. Apparently, their training only teaches them to locate the valves behind the fridge or wall connector. Since they were unable to locate the shut-off valves, they left the old fridge and took my new fridge back to the warehouse. I just called Sears and they earliest they can get my "paid for" fridge is Friday, May 26. That is 3 extra days that I have to go without a Fridge with 2 young kids. How many Sears employees will go without a Fridge from Saturday to Friday? Living in Las Vegas, that time frame seem like the warehouse is located in northern California. The delivery company that they used is unprofessional not customer's sensitive. This is the last business transaction that my family and hopefully friends will conduct with Sears. I am very unhappy and disappointed after spending several thousands dollars for appliances. #losemeforlife
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