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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Walked into the establishment tonight with my two cousins. There was a wait and tons of people waiting while there were multiple booths and tables open. We asked our hostess that since there were high-tops available in the bar area if we could eat upstairs. She said sure there is no wait to be seated in the bar area. So off we went! We we claimed an empty table and asked for it be cleared and cleaned. We were then attacked by the waitress that "This table is reserved for waiting people" We then tell her that the hostess told us it was OK for us to sit up here. Well the waitress insisted that we couldn't sit there since it not open. So she and her pissy attitude stormed off and went to belittle the hostessing staff. While she was gone.... another waiter came over and basically said the same thing to us. Needless to say... we stood our ground and claimed the table for the remaining of the evening. We were so blessed to have to miserable soul as our waitress for the night. My cousin ordered her dinner with special requests and when she got her food.... none of her requests were fulfilled. We asked multiple times to have our chips and salsa refilled and that was so as molasses. Me along with my cousins were in fear of asking for refills or additional special requests. As we were eating our dinner we witness our "table situation" happen again to another party that sat at another high-top. Both waitress yelled at the customers and then SCREAMED at the hostess staff in addition to the waiter belittling the customer as he did to our party. At the end of the evening our "princess" waitress came and asked if we needed checks. I said yes but I am separate from my other two cousins. Just make me separate and I requested a drink to go. She so nicely rolled her eyes and *sighed* at me like I asked her to change a tire on my car. When she came back... she had separated ALL our checks and slammed my to-go drink down in front of me. We did talk to the Manager on Duty about our issues and she said she would look into it and have a talk with our selected staff we had for the evening. What I didn't understand was why there was such a huge wait of people lined up in their hallways especially when they had TONS of empty tables and booths open. Personally with the economy being the way it is.... I would think that you (as a waiter/waitress) would want to fill the table for more chances of getting good tips. I felt like my business was not wanted and they just wanted an empty bar area for the night. How would you make money off an empty room dumbfounds me? Just IMO.
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