Never have I had a worse experience at a movie theater. Ever.
My wife wanted to show up early so we could play the arcade games a little. The Guzzo near where she grew up had a decent arcade, this one does not. Ancient games, tokens only (non-remboursable), and a crummy atmosphere.
We decided to get a couple of Beaver Tails and a Coke before the movie started. Come to find out we got tickets for the IMAX 3D, when I specifically requested just IMAX. Turns out the show we wanted started in 2 minutes, and the lines for concessions were RIDICULOUS.
I sent my wife to get seats and I stood in line. 20 minutes later, I finally get to place my order (and find out they don't even have the flavor I wanted) and pay, only to find out Beaver Tails need to be made and the girl who took my order has to do it. She then left every person behind me waiting while she went to prepare them for ANOTHER 15 MINUTES.
It's a good thing Jurassic World was decent (the first 20 minutes might have been terrible, I'll never know) otherwise I'd have blown $55 (!!) AND wasted 3 hours of my life.
Overcharged for already overpriced tickets, poor snack selection, and horrible service all come together to ensure that you won't find me in this theatre ever again.