So, there I was, staring at the menu at all of their teas... I looked through everything and my eyes caught on to the Dragonwell Green Tea.
I thought "that sound's great! I'll ask for a large Dragonwell Green Tea with ICE instead of having it hot."
I leaned in to let the woman working at the counter know I was ready and pointed to the Dragonwell Green Tea and said: "I would like a large-sized Dragonwell Green Tea, Iced please."
Now, it took me a few moments to finish that sentence because as I said "large" the woman said "no!" and i awkwardly finished the sentence asking the question. her reply was.
"Hot ONRLY" very agitated about my question, I said "Oh! I'm sorry let me continue to look."
Now I had to stand there awkwardly and find something to order because my first instinct was to just walk the heck out and not give my money to them.
I settled on the Brown Sugar iced tea, and when I did I said "I'm ready." and she looked at me and said "No!"
She had a reciept in her hand and yelled at one of the other employees and handed off the receipt to the victim as I stood there perplexed. Was I not going to be allowed to order now because I wanted iced hot tea? why did she say no? questions I was asking myself...
After the handoff she said "OK." and I placed my order and paid. 30 seconds later out of the station it came and I got the heck out of there.
These people need to learn that it pays to be nice to others. Hot tea can become iced tea REALLY quick.