I walked into Sephora knowing what I needed, but the makeup line changed and there was a different numbers on the powders. I had a simple question regarding which number would be the best to trade to. There were two ladies working- one at the register and another on the floor. The one on the floor was helping another customer and without acknowledging me let me stand there for 10 minutes looking at her before I had to ask for help. She then proceeds to get all these makeups together and then goes to the register to ring the lady she as helping up. I was in this store for 25 minutes and it was the worst experience ever! Had I not needed the makeup because I'm completely out I would have walked out. Customer service is horrible!