Last two times here at around 8pm-10 pm. Service sucks. Orders are incomplete and I have to go back for condiments and ask employees for items to complete the order who respond with indifference. In drive thru there are signs that ask you to take receipt surveys in exchange for a coupon. Of course this is difficult since 3 out of 3 times I have never been offered a receipt!
Tonight , order incomplete as usual. Returned to get condiments. Discovered customers grazing food off the order counter and much to my surprise they were holding a Bishon doggie who was not wearing any identifying I'd as to beeping an assist dog. Most impressive was how the two ladies with the dog were leaning in close over the counter where food is served. Once thier order was complete they stopped eating over the order counter and went back into the restaurant to be seated with thier furry friend.
Restaurant counter walls laden with wrappers, receipts. Lobby floors had spills that went unattended. Lobby filed with teens who are employees just off of work and thier friends hanging out by two tables near front door. Staff to busy entertaining get friends to serve adult guest.
On cleanliness, did not visit bathrooms or other parts of lobby for fear of what I might find.
Pictured added to restaurants profile for your viewing pleasure.