Every time I've been here, the staff is friendly and professional. The prices are great. Service outstanding.
We have tires installed on our company vehicles here, and I have always been satisfied with Discount Tire's service. Ralph and Jesse are the guys that hook us up. These guys seem to keep a positive attitude while being overwhelmed at times by a packed lobby full of customers who are less than polite.
We're frugal and we shop around for the best price. When my fleet ride needed new shoes, I found a set of four for nearly $75 less at a competitor. I brought them the quote and they matched it no problem. Discount Tire also included free rotates and balances in the package. This competitive pricing won over our fleet department.
The waiting area is clean and features complementary refreshments for the guests. More chairs here would be nice, since this place is usually busier than Ho-Chunk on welfare check day.
No appointment needed. They seem to estimate wait times fairly. Last visit I need a rotate and balance. Jesse said it would take 1.5 hours. One hour later, I was on my way.
No sarcastic comments to be made here, just pure awesomeness!!