I am a new visitor to Pot Belly. Pot belly has good sandwiches ... but offers a great, cheerful experience along with the food! I was waited on by Olivia and Kenan and they were positive and upbeat ... really went the extra distance to serve up a great atmosphere along with the yummy sandwich. There are several typical chain sandwich shops closer to me ... but potbelly's positivity is rare in the fast food industry, so I will gladly drive a little further. I have recommended PB to several friends as the "happy place" to go to! Whomever hires here does a great job! Kudos! A little pleasantry goes a long way!