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  • I'm not much of a yelper but this has to be said. This bestbuy has horrible Customer Service. I bought a new laptop last night and the gentlemen said it would be best to leave it with Geeksquad so they could install the software. He also said it would be ready in the morning and someone would give me a call. Afternoon rolls around I decide to call them. They say it's not ready. Then they call me back to ask a few questions and the guy was really rude. Told me just to come in. Came in answered his questions, said I should expect a call in 30-45 min. An hour and a half later I come back hoping it's finished. The guy says it's gonna take a few more hours and I will be called when it's ready. NEVER received a call so I decided to come in to see what the hell is going on. (Oh and my computer is just sitting on the desk, paid no attention to) A different guy tells me it's almost done, he restarts it and says another 30minutes to turn back on. (At this point it's 7pm and I'm irritated) I have NOT received a call from any of the employees to let me know my computer is finished as it sits there on the desk. Didn't even waste my time with a Manager, Just Never Coming Back to this one. HIRE BETTER WORKERS BEST BUY!!!
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