I came in last week for a late lunch with my girlfriends, the weather was perfect! So we sat outside.. It was a little busy but the hostess did let us know in advance that the waiters were behind; Yessenia or Jesica was her name.. Waited 10 minutes for the hostess to finally clean a table once sat down they seemed overwhelmed wanting to take our order right away that was fine. He brought out drinks and disappeared for what seemed to be 20 minutes. We had to flag down the hostess for refills which she did bring us. Then the food came out the burger perfect and the onion rings Mmmmm Perfect!! The hostess brought more Pepsi and Ketchup. We only saw the server when he dropped the check when I would have ordered a Bue Moon I did not tip him, but we did tipped the hostess for the customer service. My overall experience was a 3 could of been a 5 But I will be back I recommend the great food! ;P