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  • It's an OLD hotel. Keep that in mind. Our kind and gracious host, Lonnie the night manager (who gets 5 stars for his cheerful attitude and hard work to leave no stone unturned in order to make his guests comfortable) kept reciting that mantra as he went all out to make things right when our first room had a problem (undependable door lock). It's an old hotel that hasn't had much done in the way of facelift for some time, so, yes the carpet is worn and kinda dingy, ditto the wallpaper. But the bathroom sink, tub and floor were nice and clean, the bed and bedclothes were clean, decently comfortable, the heater worked well even if it looked pretty old and banged up, the refrigerator, microwave and TV were the same: they're old, but they work. We stayed three nights. Never tried the breakfast as we were too busy every day indulging in great eateries around Cleveland, with the money we saved by choosing a budget hotel. They have a pantry if you get the munchies and don't feel like going out again, microwaveable burgers, cheesesteak sandwiches, as well as chips, noodle bowls, soda, juice, ice cream, etc. They will also drive you downtown free in the shuttle. (Uber is about $7 from here to downtown.) At no time did we feel any concern for safety in the hotel or in the parking lot. I can't say enough about Lonnie and his assistants, which included his wife. If you check in and something's not right, he will get it solved for you. Tell him I sent ya. So: if you MUST have a flat screen TV and elegant aromatherapy shampoo bottles, go spend $200 a night plus parking. As for me, this was a satisfactory place to crash after great days and nights in Cleveland.
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