It is always clean and very welcoming. Danielle is such a beautiful women inside and out who is full of passion and creativity. Victoria has been doing my family's hair for quite some time now and I am always pleased with the turn out. She is so great at taking last minute appointments as well as squeezing us in. My son and husband get excited when its time to get a hair cut so that they can visit Cut Me Loose. I definately recommened Cut Me Loose.