I NEVER post reviews like this but this location is HORRIBLE. SOOOOOO disappointing. RUDE management, completely incompetent staff (in person, delivery and management) and no regard for customer service.
LONG STORY SHORT - I used to order from here regularly. Called to order a mid-day bite and was then told by someone that they're no longer able to deliver to my house because the last 2 drivers had difficulty finding my place. I'm within their radius...a regular customer...but a pair stoned teenage drivers can't find my friggin house so it MY fault?!?!?! How TF can you be a delivery driver and have difficulty finding places??! I mean come on...you have GOOGLE MAPS IN YOUR F'IN POCKET!!!!!! You literally have a computer IN YOUR HAND and can't find my place but I'M the one in the wrong? Ok.
Got on the phone with someone who is purportedly a manager - who sounded like Mr. Cheezle from Grandma's Boy - saying he needed his drivers to have a good vibe while they're out delivering. AND trying to find my place caused them stress and his drivers logged complaints with him...dude, I live in a condo in East Tempe. WTF?!
I'll eat JJ's again, but not from this location. DONE!