Location & Aesthetics - Located in Avondale just off of McDowell Road.
It's a little difficult to find amongst the many different stores in the strip mall but once you find Frazee Paint then it's opposite.
There's lots of available space and parking.
The store is spacious and well lit with lots of maneuverability throughout.
Service - The staff was very nice, friendly, warm, welcoming, and accommodating. I was greeted immediately as I walked through the days.
I came in to have my road bike serviced. After our move here to Arizona, the bike got pretty banged up en route.
I explained what the issues were and what I wanted to have done. The bike was taken, assessed and immediately I was given a price for the repairs/service which was very reasonable.
I was also shown various products/accessories I needed to have replaced. There wasn't any pressuring sales tactics.
When I left I was told that my bike would be ready by tomorrow however about 30 minutes after I left the store, I got a call stating that the bike was already serviced with the necessary minor repairs made.
I was really impressed with the speed of service offered here.
Despite being told that I could pick up the bike tomorrow, I still have to wait for an item to be ordered from another one of their satellite stores in California so I opted to leave it there till the item came in.
I really do like the feeling knowing that my bike (Trek) was being taken care of by the people who have the same name over the store - Trek!
Most definitely will be returning here for continued service with them.