Maybe it's because we're there at the wrong time. The first time I was there was a work lunch thing, so we couldn't try out their beer. Their food wasn't spectacular, it's what you expect from a franchise restaurant. The second time I was there, I was expecting for a good Mojito (I've been craving one), and... they told me they ran out of mint leaves, which is absolutely understandable. But when I asked for green tea after dinner, they said they didn't have that. I mean, how can they not have such common drinks?
Other than that, the atmosphere and the service quality are the best. Our waiter was one of the friendliest guys I've ever met. He made my dinner experience absolutely amazing and hilarious.