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  • Horrible... Can do chest X rays, but not rib X rays, so I was sent to an imaging location to have that done, which I was okay with. However, when I called the next day to see if the results had been read, they told me they hadn't received the images. So, I waited another day and called the imaging location who told me the X rays were sent over the same day they were taken. Needless to say, I called NextCare and they stated they had tried to call me the day before (apparently 20 minutes after I called the day before), but interestingly enough I didn't have any missed calls or any voice messages from them. They stated they were busy and would have someone call me back. I waited about 3 hours before calling back and spoke to someone who said they had just received the images and they would need to review them before calling me back. I mentioned they received them the day I had my X rays done and asked her to put me on hold to check my file again. She did that and when she got back on the phone, she stated the X rays had been received, reviewed and that someone had called me the day before and already discussed the results with me. Obviously, that never happened - otherwise, why would I be wasting my time calling them to have a conversation that apparently already happened! They are a joke and if they can't get it together enough to read a chart, contact their patients to discuss results, know when they've received X rays, etc., how can I have confidence in their ability to diagnose their patients correctly, let alone read an X ray. Would not go back to this location!
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