I've been coming here since just after the original location burned down. The food is always consistent. It's good.
The one major problem I have with the place lately is that no matter how often you come, no matter how well you tip, you're never remembered. Believe me, I'm a regular and coming here is part of our routine. The staff here doesn't change THAT much but it does.
That being said we've been greeted by the same of two hostesses for the past year and a half and we may as well be meeting them for the first time every time.
Our preferences are not unreasonable and we never ask for something they cannot do. But some care into recognizing regular beyond a tacky "chili club card" would be great. I've met street vendors who serve way more customers who still treat regulars with respect and recognition.
The Saturday evening hostess now gives you attitude and it's most unpleasant.
I know that's it a a popular Ryerson student spot and a few of the staff are students too, but students are paying customers too, just as much as they are people. I'm not a student but I see how people are treated now. It sucks.
In the 6 years I've been coming here regularly, I've noticed that the quality of service has suffered.
Even as I type this I noticed 3 servers see a napkin fall on the ground by the bar area, look at it or kick it, but not actually pick it up and discard it.
I would give the Salad King 4 stars or higher like I used to but I can't when things I've fallen this far.
It doesn't take much effort to make a customer happy. Failing to do so, even with minimal effort, is a failure on the entire establishment.
Improve please.