Bad service, although the rating was not based on the service. I didn't get my American Kobe Beef burger until everyone had finished their meal. Apparently they sent the burgers to the wrong table. I don' t know how, but they did. I hope the other table wanted medium rare.
Once I did get my burger it wasn't even that good. I split it in half with another person so I could try the Italian burger as well. Both burgers were prepared medium rare and had a good amount of red in the middle. This was just the way I would have liked it. Too bad the burger itself tasted just like a typical burger. While the kobe beef was soft and tender, the taste was just average. There was minimal difference between the kobe patty and normal italian burger patty. The italian burger was nothing more than bread, a few pieces of greens with italian dressing and patty.
The french fries were dry and were fairly thin. The side of sauteed spinach could not be any saltier.