If I could give this office zero stars, I would. I was referred by my primary to Dr. Gandotra's office to deal with constant stomach problems. Below are some of my main problems:
1) The Staff: the nurses/admin in his office are honestly the rudest I've come across. They keep you on hold for 15 minutes and then have the nerve to argue with you about concerns you have. It was incredibly infuriating and rude.
2) The Process: I wasn't even able to schedule an appointment with Dr. Gandotra face to face; I had to see his PA, who took maybe 5-10 minutes to decide I needed a colonoscopy and endoscopy to properly diagnose things. I've already had both procedures done and it was awful. Plus, this meant that the first time I ever met Dr. Gandotra was right when I was wheeled into the exam room.
3) Surgical Center: The surgical center that I was sent to for my procedures was awful. I waited almost 2.5 hours from my check in time to even get called back for my procedure, and then it was almost another hour before I had the procedure. Plus, that surgical center was packed on my appointment day; the whole thing seemed incredibly sloppy.
4) The Office: The office on Charleston is awful. Looks shabby and dilapidated, plus there's so little room in there that you're practically sitting on your neighbor's lap.
Overall, my experience with Dr. Gandotra was awful. I wish I had just gone back to California to have my procedure, but I had work complications that kept me in Vegas. Do yourself a favor and look at other offices in Vegas to have your procedure. I feel like I never got any answers about my condition and I left feeling even worse than before. 0/10 rating for me DO NOT GO.