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| - We recently purchased a home here in Mesa and it came with a dated golf cart (1987 Yamaha
Sun Classic) which was in sore need of maintenance as it had been sitting unused for a
long time. The realtor who was familiar with our neighborhood recommended Apache Golf
Cars.
I contacted John at Apache Golf Cars and explained our situation to him. He kindly went over options with me and I had them come out an pick up our golf cart. John informed me that his Service Manager Patrick would contact me.
Patrick was terrific keeping me posted on the items that our cart needed in order to have it up and
running. He went over in great detail the items that needed to be repaired, replaced etc. I gave him the go ahead to proceed as this will be our second vehicle used to get around our particular community neighborhood and the nearby stores as well.
Patrick explained that as this is an older cart, some spare parts are were not readily available. However, his service team was able to work around that and did some custom rewiring and repaired the lights and brake lights as well. They also replaced the batteries (which were weak and in a run down condition), tires (three of which were in a bald state). Finally, they also repaired the passenger seat which had a broken seat back.
Even though the final cost was substantial (we were not too far off of our own estimate which we did not share with Patrick) to have the lengthy list of repairs, etc., carried out, it was necessary in order to have the cart made operational and safe again. Patrick also carried out a free repair on the lights and gave us a discount on another repair.
We feel we have been treated well and it is our opinion that the folks at Apache Golf Cars are a fair and honest bunch.
I also had the pleasure of speaking with Brian, one of the co owners and General Manager of Apache Golf Cars so that I could let him know how satisfied we were with his company's service and with Patrick, the Service Manager and John, who kindly spoke with me on the first day and got the ball rolling.
It is refreshing to deal with people who take the time to listen and to treat you in an honest and friendly manner. This is what the ethical folks at Apache Golf Cars are all about, first class customer service! Thanks Apache Golf Cars!
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