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| - Ok you're probably wondering - how can he give this McDonald's a 1 star review?
McDonald's was my first ever job as a young lad. I know their system in and out. Over the years it may have changed with the advent of technology but the basics are all still there.
Somehow, this particular location fails spectacularly at them. I've been to this location many times over the years, more times than I have fingers. Each time, the restaurant is a mess, dirty. There's always a lack of condiments, next to no napkins in the dispensers, garbage cans that are full. Staff here are not always friendly either; having worked at McDonald's once I always greet them politely and make sure to thank them. Nope, not here - I've been glared at and eyes rolled when I ask them "Hi, how are you?"
The drive-thru is an abysmal mess. Be sure to factor in at least 10-15 mins wait for your order, even if you're the only car in the drive-thru. Late nights? Forget about it. Apparently a thing lately that's happening at this location is their system is down and they cannot take your orders after closing at 11:00pm. It takes, according to the staff "more than 30 minutes to restart, maybe. We don't know." Um, what? It's 2016 - your computer system takes more than 30 minutes to reboot?
Finally, the food has always been lukewarm, cool even like they've been sitting out for longer than it should according to company policy. Fries are often wilted or soft, oily and overly greasy for being out too long.
I've been turned away more than twice now because pthey can't serve me, or rather won't serve me I feel.
Why do I keep returning? Well, I like to give them the benefit of the doubt but the last three times, the straw finally broke the camel's back. This location needs a lot of work. Save yourself the hassle of having a 50/50 chance of being served or not at night with the drive-thru.
Please consider other options for your fast food needs, or drive north to Heartland for A&W or the other McDonald's.
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