About: http://data.yelp.com/Review/id/bt9KI4DX3AX-wQdpHYgp8g     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • When our son received his Masters in Finance, we purchased him a briefcase for $1,800 made/sold by Ferragamo. This week our Son visited the Ferragamo store located in Scottsdale, AZ as he had a problem with the case. He pretended that he was interested in purchasing one to hear the sales pitch. A Saleswoman told him how well it was constructed and it would last A LIFETIME. He said he had one but the handle had an issue-a customer service issue. He requested that it be repaired. At this point the Saleswoman wanted to know when it was purchased. This case was several years old and was in excellent condition with the only sign of wear on the bottom seam of the handle at the attachment point. This saleswoman's attitude turned into a pure Snobdale's example of customer service-none provided! She acted as if she was being asked for a handout by a beggar! My son was told that it did not qualified for repaired under the ONE YEAR warranty. BUT it could be repaired for an undisclosed fee. It was stated that this just could be "A MANUFACTURING DEFECT". Since the sales pitch was: "it would last a lifetime", the long term quality of Ferragamo products is now in jeopardy. Several photos were uploaded for this review. Our daughter will receive her Masters next year, guess what we are NOT going to present her with? BTW, my $125 Lands End bag developed a worn out zipper. I contacted Lands End for a repair and cost. They responded that shouldn't have happened, please return it for inspection. What did Lands End do? They sent me a NEW replacement at NO COST. It seems that price does make a difference! The more you pay, the less you get! Therefore let the buyer beware! UPDATE: I called Nordstrom.com where we had ordered this item originally latter the same day. Nordstrom is sending a NEW briefcase as a replacement. We must return the case with the MANUFACTURING DEFECT to Nordstrom.com. Moral of this purchase: Purchase your Ferragamo items at Nordstrom.com as they provide the best customer service. Avoid the Ferragamo Store as they do not stand behind what they sell.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 118 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software