| rev:text
| - My Recommendation: There are much better options for pho around town during regular business hours. This place is only good to satisfy an after-hours craving.
When you walk into Pho Kim Long, the first thing you see in front of you is a hostess booth, which is very out of place considering they don't have a hostess. You have to wait for a busser to seat you. That system is very inconvenient when it's busy. You'd have to wait until one of the bussers frees up to even put you on the waiting list, so essentially, you have to wait in line before you get the chance to wait "in line".
Although I have tried and liked other things on the menu, I mainly just order the Pho. For a place called Pho Kim Long, you'd assume they'd put their main focus into their pho dishes, unfortunately that doesn't seem to be the case. The overall taste of the Pho is good, but it's the uneven portions that deduct from its rating. Too much meat and not nearly enough noodles. One visit, I ordered a large Rare Beef Pho, but the waiter gave me a small. I'm not upset about that. That's a simple mistake, but just out of curiosity, I reached into the bowl with my chopsticks and lifted up the noodles to get an idea of how much came in that order. It was pathetic. I was easily able to hold every noodle up with one swipe. I thought "maybe it's just because it's the small". I then told the waiter about the size error and he came back almost immediately with the correct size, but when I checked to see what portions I was given this time, it was like deja vu.
I received almost exactly the same amount. It's as if they just poured the small bowl from earlier into a larger bowl and added a few more scoops of broth. The lack of noodles is where the imbalance of noodle-to-meat ratio comes in. I was long done with all of my noodles before my meat. I had to resort to biting my noodles in an attempt to ration them so I had some for every new piece of meat, and this is a definite "no-no" in the noodle world.
Customer service is friendly, when present. This place often gets hit with a high volume of customers during the night (probably because they are one of the few Vietnamese restaurants that stay open 24 hours) so if you like places where the waiter is very attentive, this is not the place for you. Although I do commend them for being able to keep a friendly demeanor under stressful conditions, it's just sometimes I'd prefer a refill on my drink instead of a smile.
The restaurant itself is gorgeous. The walls are aligned with live aquariums and decorative flora and for such a high traffic restaurant, it is kept extremely clean. To be honest, it looks like a fine dining establishment.
Another positive about this place, that I briefly mentioned before, is that it is open 24 hours and conveniently located just off of the strip. It's close enough to not be a hassle to get to after a long night of partying, but far enough to get away from all of the chaos of stereotypical Las Vegas.
I have a strong suspicion that their pho dishes are premade. The wait time from point-of-order to point-of-arrival is very short. Extremely short if you take into consideration how busy it gets; that's most likely why they'd do that. If I had to wait as long as it would take to make every meal made-to-order, the wait would not even be worth it.
In short, I would probably never crave Pho Kim Long's pho specifically, but if it's after hours and I am craving pho in general, this would be the place to go only because there aren't many other options.
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