I wasn't expecting much at this cafe, since it was at the Hard Rock. It was pretty dead when we came in. The girl at the register wasn't too bad. She took our order and went straight to making our drinks. She was by herself. We got our drinks pretty quickly. Took us about 5-10 minutes. My ice black tea was good,not sweet as I requested so I'm happy about that. The one thing I didn't like about this visit was she didn't wash her hands after she used the register and sneezed then make our drinks. It's gross.
We had our coffee and tea, then my friend texted me to get her a coffee too. We went back in to order another drink, this time there were 3 other people in front of us. It took a while for us to place an order because it's only one person working. Then we see another girl walk in from some where else carrying a bunch of items and sat those down on the counter behind the bar. She went straight into making the drinks on the bar. Once again, this barista didn't wash her hands either before touching food and beverage items. This last visit took about 15-20 minutes for latte.
Staffs need to wash their hands after touching themselves and doing anything else before serving customers!!! This is a place where germs are spread like crazy!!