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  • For those that know me, you know that I rarely spend my time writing negative reviews. I tend to lean towards writing positive reviews for those establishments that are epic. This time, I just had to write this. I learned more in five minutes inside this "credit union" than I thought possible. I have just moved down the street from this business. As I was out shopping, I figured I would stop by and use the ATM and then look into this credit union. Having done that and paid the $4 transaction fee, I walked up to a teller. It should be noted that from the ATM to the teller (about 30 feet) I watched a supervisor/manager scolding an employee publicly. Everyone could hear it. Back to the teller. As I approached, she asked what she could help me with. I asked her to exchange some bills from the ATM for a couple of larger ones and was starting to ask her about an account, but she literally cut me off with "do you have an account?" to which I replied "no, not yet" and she matter of factly stated that she could not help me and that I would need to get my business done elsewhere. She was extremely rude. The lunacy of my having just taken money out of their ATM and there refusal to exchange a few bills for a larger denomination baffles me, but it was truly her attitude that cemented my decision to leave. She even went on to say that maybe I should take my business to Wells Fargo. I was stunned. Between her and the manager yelling at the other employee, it was easy for me to see that this was DEFINITELY not a place I wanted to be associated with and I stated that I definitely would not open an account and left. If this is what an ordinary customer sees in 5 minutes inside this place, it is apparent that this credit union is very broken and you may be better with your financial needs elsewhere. 'nuf said.
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