I like the clothing at F21. Affordable & lots of styles to choose from, even though hither quality isn't anything to brag about.
I will NEVER order online because of bad experience, bad customer service, and bad reputation, but I will go to the store. The F21 stores are usually ALWAYS disorganized and the employees aren't the most friendly, they'll help if they are asked but rarely they'll come up to you to ask if you need help with anything.
Returns can be a pain sometimes but it's Okay.
All in all the store isn't bad, the prices are affordable, and I can usually always find something to buy when I go in there.