I chose this company because of the Yelp feedback and ratings. I called and was able to get a quick appointment...the same day. I did have to reschedule (my choice), but they came out the next morning first thing.
The technician was Lee and he did a very good job.
The door had two broken springs, damaged drums and the door was bent at the top due to the damage when trying to raise the door after it stopped working.
Lee replaced the springs, drums, replaced the bearing and added to strut to support the door where it was bent. The bearings and strut were added at my request.
The door now works better and and is more quiet than it was previously. There was no pressure to replace the entire unit. In fact, Lee recommended taking regular care of the existing door because the original manufacturer is now out of business.
The price very reasonable. I would definitely use them, and Lee, again.