Lunch for me is always in the off hours. The good thing is that I miss the crowds. Having said that, I get a real good feel for service. In the off hours, wait staff are fulfilling their other duties; cleaning, filling supplies, catching up with co- workers, etc.
Which brings me to my one star review..... I witnessed my waitress cleaning up the back area near the smoothie station. She rolled up the black floor rug with her bare hands and swept the floor. Then, she unrolled the rug (did not wash her hands) and came over and asked if I needed anything else. Ugh.. no thanks. Afterwards, she handled smoothie orders, too.
So all you five star raters continue to enjoy the good food they serve. I'm done.