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| - So my boyfriend and I had late night stomach pangs and we decided, via the Eat24 app on my phone, that Napoli Pizza would be the one! As some people may not be aware of, Napoli Pizza does do delivery. They charge you a fee of $2.50 but that's easy money and we were starving.
I wish I had read about this place before I blindly gave them a chance!
First of all Yelpers, why is it necessary to make a massively, overwhelmingly large menu? Their menu is huge. HUGE.
They have: 20-something appetizers, at least 10-12 types of salads, 7 variations of soups, wings, boneless wings, 5 types of chicken dinners, ribs and rib platters (with sides), 20-something hot sandwiches, at least 7-8 cold sandwiches, 3-5 wraps, 1/2 and 1 pound burger platters (there are still like 7-9 types of different burgers!), a substantial handful of pasta and spaghetti entrees, BAKED pasta and spaghetti entrees, triple-decker sandwiches, veal dinners, lots of pizza types, a pretty solid children's menu and about 5-7 different dessert options.
I have never been so taken back by a menu. Maybe this is new to me and not new to others, but this had me worried because I've worked in restaurants and seen too many Restaurant Impossible episodes! There is NO WAY you'll be pumping out excellent food when you're having to make a dictionary sized amount at all times, 24/7. And you know what Yelpers? There food really did come out some kinda' nasty.
~What we ordered: a ceasar salad, one of the appetizer combo platters, 12 piece medium wings, their garlic balls and one Philly steak sandwich.
To be fully honest, if I hadn't ordered the wings, I would have been giving them one star. One star for 'they tried, but failed'. My fears came true with ordering so late at night because the majority of all the food we received wasn't even warm anymore! They actually took well over an hour and fifteen minutes and on my map, they are only 3 miles away from me. Terrible!
The ceasar salad was NOT and will not ever be worth $8. All they did really was put romaine lettuce in a to-go container, sprinkle stale (yes, it felt and tasted STALE) parmesan cheese all over the lettuce and sprinkle tiny bits of disgustingly old tasting croutons on top. I mean, seriously, I could go out to Walmart and buy all of these ingredients myself but probably have it 1) come out tasting way better and 2) well, it sure as hell wouldn't be a friggin' $8 salad!
The boyfriend's Philly steak sandwich wasn't very good at all. I've actually never eaten one before, so as the loving and curious individual (and partner) that I am, I took a bite. I regretted it. The bread felt hard and it actually tasted like it came out of a bag (again, Walmart anyone?). The cheese wasn't fully melted, the meat was barely warm. It was a mess.
The garlic balls were by far the worst in my opinion! They were pretty much inedible to me because they had put way too much parsley on it! Literally, each garlic ball was green. GREEN. The red... "sauce", that came with them was overly spiced as well. There was a huge bay leaf I just about ate that was sticking out of the tiny plastic container the sauce was in - I wigged out. That really grossed me out considering whenever I cook, I pull those out well before I serve my food! It's meant to add flavor, never be carelessly left in the food. Gross.
Their sampler platter. I was -so- disappointed. I have a huge soft-spot in my heart for fried food (I come from the South!). The onion rings and zucchini sticks were tasty but the fried mushrooms and jalapeno poppers were absolutely gross! The friend mushrooms had a very sweet taste to them. I took a bite of one and just about spit it out. I've never had a friend mushroom before that tasted sugary. Lo and behold, my boyfriend grabbed one and he had the same reaction. The jalapeno poppers... ugh, the poppers. Jalapeno poppers are a weakness of mine and these were totally botched. The cheese was strange and had a grainy texture to it - the jalapeno tasted old and slimy. Overall, this platter wasn't bad; go for a specific appetizer by them that other people like, don't waste your money. I feel it was a waste of -my- money to get a sampler when half of it I actually didn't eat because it was horridly made.
The medium-hot wings I chose to order are Napoli's saving grace, at least in my opinion. The sauce was delicious, though I wish they had put more of a "fry" on the wings before drenching it all over them. The meat was juicy, so I can't complain. I really wouldn't say their wings blew me away, as I've had better. Semi-satisfying wings really don't compensate for a poor job done, however!
All in all, I feel slightly jipped for my money and I won't be purchasing food from them again. If you choose to, just beware and hope for the best. It seems one person gets a fairly good experience while the other, in this case me, gets the bad end of the stick and you're stuck with sub-par food
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