I have lived at The Element for two years and witnessed many changes in staff and the management company. One thing I can honestly say is that whenever an issue arises, staff works diligently to correct it. To me, that is of the utmost importance! This is a beautiful building in an amazing location next to Romare Bearden Park. You will not find a better city view for this price. The 24 hour concierge staff is always willing to help with a smile and a kind word. There are resident events planned monthly to help meet your neighbors. It's a great place to be!!