I couldn't decide between the one star experience of going to Phoenix, or the blessed five star experience of leaving. Three stars it is.
Coincidentally enough, it is pretty accurate as it is an average airport full of pissed off people who could not care less if you're getting what you need from them or not.
Ask any of them. They very well may tell you "I'm in the union. You can blow me." if you have a simple request for them.
Here's a perfect example. I came to the airport to catch a red-eye one night. Apparently the flight was oversold, as can happen, so they closed ticketing and left. One problem. The flight wasn't leaving for another hour and a half.
Once I figured out that it was party time in the back, I knocked on the door. They came out and were very clear that I was a huge asshole for interrupting their party.
Needless to say, I didn't make it on my flight and customer service for the airline believed them when they told them that I was late in checking in, so they wanted $150 to change my flight.
This is par for Phoenix customer service. Their motto is either:
"I don't care and fuck you for asking."
or
"We're not happy until you're not happy."