I have previously had horrible experiences with this store. Specifically the previous Manager Jonathan and the technician named "Meatball". After stealing $144 from me and claiming they completed a list of maintenance items that they did not, the manager blamed the entire event on the technician and ended up having to re-do the entire list, this time with supervision.
TODAY Everything was made up for. I have new faith in this store.
This morning I DREADED coming to this store with a flat tire.
I knew it would take too long and I would be ripped off again, but this is the closest place to my house and where my car was last worked on.
Recently the store was taken over by new Management.
I came in with a sleepy 2 year old and only 30 minutes to get to work.
The manager let me know that there were 3 cars ahead of me and fixing my flat would take an hour.
After speaking with him for only 15 minutes he let me know that my car was ready to go and he would not be charging me for the fix.
Faith has been restored.